Shipping policy

Beyond Our Potential is committed to delivering your order quickly, safely, and with intention.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

During launches, drops, or high-volume periods, processing times may extend slightly — we’ll always move as fast as possible.

Once your order has been dispatched, you’ll receive a confirmation email with tracking details.

Shipping Locations

We currently ship Australia-wide.

International shipping may be added in the future — stay tapped in.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size.

Any promotional free-shipping offers will be clearly stated during checkout.

Estimated Delivery Times (Australia)

Delivery times are estimates only and may vary due to carrier delays, weather, or peak periods.

Tracking

All orders include tracking.

Once dispatched, responsibility for delivery timeframes sits with the courier.

Delays & Lost Parcels

Beyond Our Potential is not responsible for delays caused by postal services, customs, or circumstances outside our control.

If your order appears lost or significantly delayed, contact us and we’ll assist where possible.

Incorrect Address

Please ensure your shipping details are correct at checkout.

Orders sent to an incorrect address due to customer error may not be eligible for replacement or refund.